Lean Marketing House » Operational-Excellence http://leanmarketinghouse.com Simple, Effective, Affordable and Repeatable Thu, 02 Feb 2012 03:47:00 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Ready for Operational Excellence, how to get started! http://leanmarketinghouse.com/ready-for-operational-excellence-how-to-get-started/ http://leanmarketinghouse.com/ready-for-operational-excellence-how-to-get-started/#comments Sun, 23 Aug 2009 02:24:00 +0000 admin http://leanmarketinghouse.com/ready-for-operational-excellence-how-to-get-started/ This particular document covers Operational Excellence and how one would get started. Robert Stapp of OP-EX Direct Results was in the hot seat answering the questions.


OP-EX Transcript on Operational Excellence -

Related Blog Post:

Operational Excellence, It’s about the People not the Tools

Hoshin Kanri aka Policy Deployment

News Release

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]]> http://leanmarketinghouse.com/ready-for-operational-excellence-how-to-get-started/feed/ 0 Operational Excellence, It’s about the People not the Tools http://leanmarketinghouse.com/operational-excellence-its-about-the-people-not-the-tools/ http://leanmarketinghouse.com/operational-excellence-its-about-the-people-not-the-tools/#comments Thu, 23 Jul 2009 15:16:00 +0000 admin http://leanmarketinghouse.com/operational-excellence-its-about-the-people-not-the-tools/ I had Robert Stapp of OP•EX Direct Results Inc. on the Business901 podcast and in part 2 of this podcast, we had a discussion on operational excellence. He discussed several ways to leverage Lean and Six Sigma in achieving excellence.

The lesson I learned from the podcast was that these were not the only tools he uses. He looks at other tools depending on the customer and their needs. Part of the discussion neared the “Best Practice” area but I thought his insight on the people rather than the tools were particularly helpful.

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