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Lean Marketing: After 5S start with the 7 service values
By admin | January 9, 2009
I created a simple mindmap demonstrating the 7 service values which are:
- Act extraordinary helpful & friendly by…
- Provide efficient & prompt service & always keep customers informed by
- Be responsive to individual customer needs by
- Behave & act professionally
- Earn customers trust
- I will take ownership when I deal with my customer by
- I will demonstrate pride in our business, my surroundings, & my appearance
Each step is explain in much greater detail with the linked mindmap.
Topics: Lean Marketing | No Comments »