Archive for June, 2009
« Previous EntriesQuality it needs to be easier than tying a knot!
Tuesday, June 23rd, 2009Forget Six Sigma, let’s get some results. Think about the 80/20 rule. If you are going to get 80% of your results from 20% of the problem than narrow even further to 95/5 if you can. So when you institute a quality program focus on small areas that get big results. Why waste your efforts [...]
Making Quality pay-off BIG!
Monday, June 22nd, 2009Do you want to inch up the charts or do you want to leap? I think that is the greatest reason Lean-style thinking has develop Kaizan events. Focus on results and “LET’S GITER DONE!”
However, if you want to get something accomlished having a trained practicioner or Black Belt may prove very beneficial to you. This [...]
Another word for Marketing – How about Voice of the Customer?
Tuesday, June 16th, 2009Only customers provide results and customer satisfaction is the key result you are looking for. I think the smartest companies ask their customers what the requirements should be for the product or service and then work backwards? The not so smart, designs a product/service and then figures out ways to market and sell it. Which [...]
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